All Plans sold on TimberRidgeHomeDesign.com are protected by U.S. Copyright Law. Reproduction of these home plans, either in whole or in part, including any form of copying and/or preparation of derivative works thereof, for any reason without prior written permission, is strictly prohibited and subject to statutory damages of up to $150,000 plus attorney fees and loss of profits.
All parties including designers, draftsmen, owners, builders, Realtors, copy shops and blue-printers may be responsible if a copyright is violated. It does not matter if they knew what they were doing was a violation or not.
To avoid litigation, it is critical that one be certain of the original plan source and refuse to be party to any illicit copying or borrowing of designs and design features.
TimberRidgeHomeDesign.com values its customers and respects their privacy.
We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. TimberRidgeHomeDesign.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.
At TimberRidgeHomeDesign.com we do our best to provide a safe and convenient online shopping experience. Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. This the same secure ordering security used by large online retailers like Amazon.com and Expedia.com
Upon receiving your payment for a TRHD Custom Plan or Stock Plan, a representative will reach out to you to begin the design process.
Plans ordered from TimberRidgeHomeDesign.com may be refunded within 5 days of purchase or exchanged for another within 30 days of purchase under the following conditions:
Upon designer approval, customer may exchange for a plan within the same collection. Customer will pay 20- 40% of the amount of the original order for re-stocking, plus the difference in cost if exchanging for a higher priced option. Customer will also be responsible for all shipping charges. Reproducibles, Plan Files & PDF’s are not exchangeable under any circumstances due to copyright issues.
Please be advised that photographs may not represent plans accurately due to changes made during construction.